When a claim covers multiple nights of stay the rates will be reviewed based on the average rate over the entire stay, regardless of the number of check-ins or check-outs. The Best Available Rate Guarantee is based on and available only for the room rate only and does not include any taxes, tariffs, incidentals, package inclusions, or any other fees that may be imposed by the hotel and cannot be combined with any other offers or discounts.A claim for our Best Available Rate Guarantee must be made within 24 hours of booking and at least 72 hours prior to midnight on your date of arrival to be eligible.If the competing rate is no longer available when the claim is reviewed by us, the best available rate guarantee will not apply. Disparities in rate due to rounding or fluctuations do not apply. The competing rate that is found must be publically available and bookable online by the general public.The Best Available Rate Guarantee applies only to online reservations booked at.Our Reservations team will then verify the competing rate meets the terms and conditions listed below and contact you via e-mail or phone. If you find a lower rate that is publically available on another website within 24 hours of booking your reservation and at least 72 hours prior to your arrival date for the same hotel, same dates, same type of room, and same number of guests, with the same terms and restrictions – let us know by calling 1-86.
When you book directly with us at you can be assured that you are booking the best possible rate for your stay.
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